Privacy policy

This Privacy Policy is an integral part of our Terms and Conditions. By using this website or shopping through our online store, you agree to comply with this Privacy Policy and our Terms and Conditions.

Section 1 - Age Restrictions

You must be at least 21 years old to access or use this site. If you are under 21, you are prohibited from using this website for any reason. It is your responsibility to ensure that you meet the legal age requirements in your state or province to purchase our products.

If we discover that we have collected information from anyone under the age of 21 without verified parental consent, we will promptly delete that information. If you believe we may have collected data from or about someone under 21, please contact us at team@trybernie.com.

Section 2 - Information Collection and Use

What We Collect

When you shop with us, we collect personal details such as your name, address, email address, and order history. We also use cookies and similar technologies to gather information that enhances your browsing experience.

Additionally, when you visit our site, certain data is automatically collected, including:
• Your operating system and browser type
• IP address (used to estimate your location)
• Access times and language preferences
• Pages you visited before arriving at our site
• User interactions, metadata, and other activity details

How We Use Your Information

We use the information collected to:
• Create and secure your account
• Improve our products and services
• Enhance your shopping experience
• Process and deliver your orders
• Respond to inquiries and provide support
• Send order confirmations, updates, and other transactional communications
• Share promotions, new product launches, and relevant news
• Detect and prevent fraudulent or illegal activities

Email Communications

By providing your email address, you consent to receiving updates about our products and services. You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails.

Section 3 - Behavioral Advertising

We may use your information for targeted advertising that aligns with your interests. Examples include:
• Google Analytics: Tracks how customers interact with our site. Learn more about Google’s privacy practices here. Opt-out here.
• Advertising Partners: Shares information about your browsing activity to serve tailored ads.

How to Opt Out of Targeted Advertising

• Facebook Ads Settings
• Google Ads Settings
• Bing Ads Settings

For broader options, visit the Digital Advertising Alliance Opt-Out Portal.

Section 4 - Cookies

Cookies are small files stored on your device to enhance your experience. We use cookies for functionality, performance, and advertising purposes.

Managing Cookies

You can manage cookies through your browser settings. Keep in mind, blocking cookies may limit functionality. For more information, visit All About Cookies.

Section 5 - Consent

How We Obtain Consent

By completing a transaction, placing an order, or providing personal information, you consent to our collection and use of your data as outlined in this policy.

Withdrawing Consent

You can withdraw consent at any time by:
• Clicking the “Unsubscribe” link in our emails
• Contacting us at team@trybernie.com

Section 6 - Disclosure of Information

We do not share your personal information without your consent, except in the following cases:
• Service Providers: Third parties working on our behalf under strict privacy terms.
• Legal Obligations: To comply with laws or respond to lawful government requests.
• Protection of Rights: To safeguard our rights or property, or to enforce agreements.
• Corporate Transactions: In case of mergers, acquisitions, or business restructuring.

Section 7 - Payment Processing

Our payment system uses PCI-DSS-compliant gateways and SSL encryption to securely process transactions. We do not store credit card details after the transaction is completed.

Section 8 - Third-Party Services

Our site may link to third-party services. We are not responsible for their privacy practices. Review their policies before using their services.

Section 9 - Security

We take reasonable measures to protect your information from unauthorized access or misuse. However, no online system is completely secure, and you share information at your own risk.

Section 10 - Age of Consent

Our website is only for users 21 and older. By using this site, you confirm that you meet the minimum age requirement.

Section 11 - United States Law

This site operates under U.S. law. If you access it from outside the U.S., you are responsible for ensuring compliance with local laws.

Section 12 - Changes to This Policy

We reserve the right to modify this policy at any time. Changes take effect immediately upon posting. Please review this policy regularly for updates.

Section 13 - Contact Information

For questions, updates, or requests regarding your personal information, please contact us: team@trybernie.com